Help centre
Frequently Asked Questions
Straight answers. Still stuck? The setup crew is one message away.
Buying & Delivery
How do I get my files after buying?
Instantly. Gumroad emails your download link and saves it in your Gumroad Library.
Do I need a Gumroad account?
Nope. Checkout works as a guest; a free account makes re-downloading easier.
What payment methods can I use?
Card, PayPal, Apple Pay and Google Pay through Gumroad's secure checkout. Options can vary by country.
Do you have bundles or discounts?
Yes! Each themed drop has a bundle that saves you money, and the .fun Squad gets 10% off a first purchase.
Compatibility & Setup
Does it work with OBS Studio, Streamlabs and StreamElements?
Yes! Each product page lists exactly which apps it supports under Works With.
Does it work on Kick, YouTube and TikTok LIVE?
Yes, wherever the product page lists the platform. Widgets run as browser sources, so the platform you stream to rarely matters.
Do I need StreamElements?
Nope. Our chat and goal widgets also ship a self-hosted version that runs without it.
Will it slow down my stream?
Nope. Widgets are lightweight HTML and videos are compressed WebM. Keep hardware decoding on in OBS.
Does it support 1440p and vertical 9:16?
Yes! Products marked Dual Format include 9:16 versions, and 1440p Ready products are rendered at 2560 × 1440.
Do I need to know how to code?
Nope. Paste a link or import a file. Colours and fonts change from a settings panel.
Licence & Usage
Can I use it on monetized streams?
Yes! Monetized streams, VODs, clips and socials are all covered.
Can I use it on more than one channel?
Yes, on every channel you personally own.
Can my mod or editor install it for me?
Yes, on your channel.
Can I resell or share it?
Nope. Reselling, sharing or redistributing the files isn't allowed.
Refunds & Support
What if it doesn't work?
The Stream-Ready Promise: we fix it, or you get a full refund within 14 days.
I bought the wrong one. What now?
Tell us within 14 days and we'll refund or swap it.
How fast do you reply?
Within 24 hours, Mon–Fri. Usually faster on Discord.
Is this the official Stream UI .fun?
Official files come only from streamui.fun and our Gumroad store. Anything else is a copy.
Updates & Account
Do I get free updates?
Yes! Updates land in your Gumroad Library free, forever.
I lost my download link.
Open app.gumroad.com/library with the email you bought with, or contact us and we'll resend it.
Still Need Help?
Or emailEmail [email protected] with your Gumroad receipt, product, software and platform.
Email usWe reply within 24 hours, Mon–Fri. Respect goes both ways.
All Sorted? Let's Level Up Your Stream.
Instant download, works with OBS, Streamlabs & StreamElements, and the 14-day Stream-Ready Promise on every product.